Privacy Policy
Your privacy matters to us. Learn how Live Laugh Woof handles your information, from Chappy conversations and assessments to analytics, subscriptions, and account data.
Last Updated: September 09, 2026
This Privacy Policy explains how Vaibe Technologies LLC, doing business as Live Laugh Woof ("Live Laugh Woof," "we," "us," or "our"), collects, uses, processes, and protects information when you use LiveLaughWoof.com and related services, including:
Chappy, our AI-powered assistant
Personality assessments
Breed matching and recommendations
Pack+ membership
Articles, educational content, and related features
By using the Services, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you use Live Laugh Woof.
Account Information
If you create an account, we may collect:
Name
Email address
Account identifier
Profile information
Subscription status
Account preferences
Login and account activity
Authentication may be handled by a third-party provider. When it is, we do not directly receive or store your password.
Information About Your Dog
You may choose to provide information such as:
Dog name
Breed
Age
Sex
Size
Personality
Behavior
Activity level
Training information
Preferences
Other information you choose to provide
We may use this information to personalize Live Laugh Woof and Chappy.
Assessment Information
When you complete an assessment or breed-match experience, we may collect responses relating to:
Your lifestyle
Living environment
Activity level
Dog ownership experience
Household characteristics
Preferences
Dog personality and behavior
Training habits
Your relationship with your dog
We use these responses to generate assessment results, recommendations, and personalized experiences.
When you interact with Chappy, we may process:
Your messages
Chappy's responses
Relevant information about your dog
Assessment results
Account preferences
Previous relevant interactions
Other information you choose to provide
We use this information to provide and personalize Chappy.
AI Context
Information associated with your account may be provided to Chappy as context.
For example, if we know your dog is a beagle, Chappy may use that information when answering a question about exercise or behavior.
Assessment results may similarly be used to provide more relevant responses.
AI Model Training
Live Laugh Woof does not use your personal information, Chappy conversations, assessment responses, or dog information to train artificial intelligence models.
Information may be processed by third-party AI service providers when necessary to provide an AI-powered feature.
Where supported by our providers and agreements, we configure those services so information submitted through Live Laugh Woof is not used to train general-purpose AI models.
If this practice materially changes, we will update this Privacy Policy and provide any notice required by law.
Sensitive Information
Please do not send Chappy sensitive information unrelated to Live Laugh Woof, such as:
Social Security numbers
Credit card numbers
Financial credentials
Passwords
Government identification numbers
Private medical records
If you purchase Pack+ or another paid service, payment processing may be handled by third-party providers.
We may receive information such as:
Subscription plan
Subscription status
Billing period
Purchase date
Renewal date
Cancellation date
Transaction identifier
Payment status
Limited payment-method information, such as card brand and last four digits
We generally do not directly receive or store your full credit card number when payments are handled by a third-party payment provider.
Payment providers process information according to their own privacy policies and legal obligations.
When you use Live Laugh Woof, we may automatically collect technical information such as:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Features used
Approximate location derived from IP address
Session information
Error information
Performance information
Date and time of access
We use this information to operate, secure, understand, and improve the Services.
We use analytics technologies to understand website performance and usage.
Analytics may help us understand:
Which pages are visited
Which features are used
How users navigate the site
Website performance
Errors and technical issues
Content engagement
General device and browser information
We use analytics to:
Improve website performance
Improve user experience
Identify bugs
Understand feature usage
Measure content performance
Make product-development decisions
We may use third-party analytics providers to process this information.
Analytics information is not used by Live Laugh Woof to train AI models.
Live Laugh Woof and our service providers may use:
Cookies
Local storage
Session storage
Pixels
Similar technologies
These may be used for:
Essential Functions
Authentication
Maintaining sessions
Remembering preferences
Security
Subscription functionality
Analytics
Measuring usage
Understanding website performance
Identifying technical problems
Improving the Services
Where required by law, we may request consent before using non-essential cookies.
You may also be able to manage cookies through your browser or a cookie-preference tool.
Disabling certain cookies may affect Live Laugh Woof functionality.
We may use information to:
Provide and maintain the Services
Manage accounts
Authenticate users
Process subscriptions
Provide Pack+ features
Generate assessments and recommendations
Personalize Live Laugh Woof
Provide Chappy responses
Remember information about your dog
Improve existing features
Develop new features
Analyze website performance
Fix bugs
Maintain security
Prevent fraud and abuse
Respond to support requests
Send account and billing communications
Comply with legal obligations
Enforce our Terms of Service
We may also use aggregated or de-identified information to understand trends and improve Live Laugh Woof.
We may share information with service providers that help us operate Live Laugh Woof, including providers of:
Hosting and cloud infrastructure
Databases
Authentication
Payment processing
Artificial intelligence
Email delivery
Analytics
Error monitoring
Security
Customer support
Content management
These providers may process information as necessary to provide services to us, subject to applicable agreements and legal requirements.
AI Providers
When you use Chappy, relevant information may be sent to an AI service provider to generate a response.
This may include:
Your message
Relevant dog information
Relevant assessment information
Previous conversational context
Instructions necessary to generate the response
Live Laugh Woof does not provide this information for the purpose of training AI models.
Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to lawful government requests
Protect Live Laugh Woof or our users
Investigate fraud or abuse
Protect safety
Enforce our Terms
Establish or defend legal claims
Business Transactions
If Live Laugh Woof is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction.
Live Laugh Woof does not sell your personal information for money.
We do not operate as a data broker and do not sell:
Chappy conversations
Assessment answers
Dog profiles
Email addresses
Account information
Live Laugh Woof currently uses analytics for website and product performance.
We do not currently use Chappy conversations, personality assessments, or dog-profile information to target third-party advertising.
If these practices materially change, we will update this Privacy Policy and provide any legally required controls.
Authorized members of the Live Laugh Woof team may access information when reasonably necessary to:
Provide customer support
Investigate bugs
Investigate abuse
Improve service quality
Evaluate AI performance
Address safety concerns
Maintain security
Access is limited to individuals who reasonably need the information for their role.
Live Laugh Woof also uses AI to assist with content creation, including:
Article drafts
Research organization
Summaries
Recommendations
Educational explanations
Content intended for publication is reviewed by humans before publication as part of our editorial process.
Human review does not guarantee that every piece of information is complete, current, or error-free.
Individual Chappy conversations are not necessarily reviewed by a human before Chappy responds.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention may depend on:
Whether you maintain an account
Subscription status
Type of information
Security requirements
Fraud prevention
Legal obligations
Financial and accounting requirements
Dispute-resolution needs
We may retain certain transaction or billing records after account deletion when legally or operationally necessary.
When information is no longer reasonably necessary, we may delete or de-identify it.
Account Deletion
You may request deletion of your account and associated personal information through available account controls or by contacting: support@livelaughwoof.com
We may retain limited information where necessary for:
Legal compliance
Financial recordkeeping
Fraud prevention
Security
Resolving disputes
Enforcing agreements
Deletion from active systems may not immediately remove information stored in secure backups. Backup information will be deleted or rendered inaccessible according to our normal retention procedures.
We may send communications relating to:
Account activity
Security
Subscription purchases
Payment issues
Renewals
Cancellations
Important changes to the Services
Changes to our Terms or Privacy Policy
Customer support
These service-related communications may be necessary to operate your account.
If we send optional marketing communications, you may unsubscribe using the method provided in those communications.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These may include:
Access controls
Authentication
Encryption
Secure infrastructure
Monitoring
Limited internal access
Vendor security practices
However, no internet service, database, or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials secure.
Live Laugh Woof is intended for a general audience and is not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13 without appropriate parental consent.
If we learn that we collected personal information from a child under 13 in circumstances requiring parental consent and that consent was not obtained, we will take reasonable steps to delete the information.
Parents or guardians who believe a child under 13 has provided personal information may contact: support@livelaughwoof.com
Depending on where you live, applicable law may give you rights to:
Access personal information
Correct inaccurate information
Request deletion
Obtain information about how your data is used
Receive a copy of certain information
Object to or restrict certain processing
Withdraw consent where applicable
Opt out of certain uses or disclosures
Appeal certain privacy-request decisions
These rights are not absolute and depend on applicable law.
We may need to verify your identity before completing a request.
Contact: support@livelaughwoof.com
We will not unlawfully discriminate against you for exercising applicable privacy rights.
If you are a California resident and applicable California privacy law applies to Live Laugh Woof, you may have additional rights, including the right to:
Know what personal information is collected
Know why it is collected and used
Know categories of recipients
Access information
Correct information
Delete certain information
Receive certain information in portable form
Opt out of certain sales or sharing
Limit certain uses of sensitive personal information
Exercise your rights without unlawful discrimination
Live Laugh Woof does not sell personal information for money.
If our activities become subject to additional California requirements, including activities legally considered a "sale" or "sharing," we will provide required notices and opt-out mechanisms.
Some browsers and devices provide privacy preference signals.
Where applicable law requires Live Laugh Woof to recognize a legally valid universal opt-out preference signal, we will process that signal as required.
Live Laugh Woof is operated from the United States.
If you access the Services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.
Privacy laws in those countries may differ from those in your country.
Where required by applicable law, we will use appropriate safeguards for international transfers.
Live Laugh Woof may link to third-party:
Websites
Products
Veterinarians
Trainers
Pet-related businesses
Affiliate partners
Other resources
We are not responsible for the privacy practices of third-party services.
If you purchase through an affiliate link, Live Laugh Woof may receive a commission. The third-party merchant processes information according to its own privacy policy.
Live Laugh Woof does not receive your full payment information merely because you use an affiliate link.
Where appropriate, affiliate relationships will be disclosed.
We may update this Privacy Policy as Live Laugh Woof changes.
When we do, we will update the Last Updated date.
If we make material changes to how personal information is collected or used, we may also provide notice through:
Live Laugh Woof
Your account
Email
Another reasonable method
Where required by law, we will obtain consent before materially changing how previously collected personal information is used.
For questions, privacy requests, or concerns about how Live Laugh Woof handles information, contact:
Live Laugh Woof Operated by: Vaibe Technologies LLC Email: support@livelaughwoof.com Address: 418 Broadway Ste N, Albany, NY 12207 US
Please do not send passwords, payment card numbers, Social Security numbers, or other unnecessary sensitive information by email.